ACHDS certification.
Well, another certification down: Apple Certified Help Desk Specialist (ACHDS). (This was a little harder than I expected because of all the GUI questions…and I am not used to using a lot of the GUI tools that Apple ships with Mac OS X.) I had to take this first exam in order to get the Apple Certified Technical Coordinator (ACTC) certification. Fortunately, taking the first test also gets you certified as a ACHDS. I did not take the Apple class to get certified, just years of experience and some great notes from a friend. I am hoping to take the... Read More » Read more